Help Center
Last updated: October 9, 2026
Kacha runs in more than one country, and the company responsible for your data, the regulator you can complain to and the law that applies depend on where you live. Pick your country to see exactly what applies to you.
Your country
Kenya
Kacha Labs Kenya is your data controller.
Rwanda
Kacha Labs Rwanda is your data controller.
Tanzania
Kacha Labs, Inc. is your data controller.
Uganda
Kacha Labs, Inc. is your data controller.
Egypt
Kacha Labs, Inc. is your data controller.
Zambia
Kacha Labs, Inc. is your data controller.
Ethiopia
Kacha Labs, Inc. is your data controller.
Mauritius
Kacha Labs, Inc. is your data controller.
Zimbabwe
Kacha Labs, Inc. is your data controller.
Everywhere else
Kacha Labs, Inc. is your data controller.
All documents
These apply in every country. Each one has sections that say what differs by country.
- Privacy PolicyWhat we collect, why, who sees it, and your rights.
- Terms of ServiceThe agreement for using Kacha, including which law applies.
- Rewards TermsHow Kacha Points are earned, expire and are redeemed.
- Cookie PolicyCookies and similar technologies on our website.
- Business TermsFor business, accounting-firm, store and manufacturer accounts.
Common questions
Still need help?
Privacy requests (access, correction, deletion): [email protected]. Anything else: [email protected].